Do you need an quick answer to a question? Find the answers to the most frequently asked questions right here!
Should you still have a question, please contact the City via email – or please call (616) 696-1330.
How do I contact the City Assessor?
Please contact the City for more information – (616) 696-1330.
Where do I look up assessing and tax information?
Search the City of Cedar Springs Database to view assessment, structural, and tax information for a selected address or parcel.
I’m selling my home – is there anything I need to do?
Are you in the process of selling your home? If so, make sure you file a Property Transfer Affidavit with the City Assessor within 45 days of the sale.
I’m experiencing a bit of personal hardship – can I receive relief?
Property owners wishing to file a hardship application should download both the application and the qualifications and review them thoroughly prior to contacting the Assessor for assistance. Applicants should understand that hardship guidelines require the submission of a number of substantiating documents in order to be considered for relief
City Clerk FAQ
How do I vote by absentee ballot?
Absentee applications are available for those residents who wish to vote by absentee ballot. The City maintains a permanent absentee voter list and those residents who wish to vote by absentee ballot are mailed applications before each election.
If you would like to be added to the permanent absentee list, please contact the City Clerk’s office at (616) 696-1330 ext. 101 – or by email at firstname.lastname@example.org.
Those residents who wish to vote by absentee and are not on the permanent absentee mailing please click here for a copy of the absentee application. Please return it to the City Clerk for processing.
How do I contact the City Clerk?
You may contact our City Clerk by calling (616) 696-1330, Ext. 101
Visit the Clerk’s page
I need a notary – does the City have one?
Notary services are available at City Hall. This service is free of charge for City residents; there is a $5.00/per page fee for non-residents.
If you have a question, contact (616) 696-1330.
Code Enforcement FAQ
Where can I read or check the City Ordinances?
You can review all of the City of Cedar Springs Ordinances online – click HERE.
How do I submit a complaint to the Code Enforcer?
Residents may submit Complaint Form to the Code Enforcer at any time, but please understand that the process to remedy any given situation generally takes several weeks (or longer). Not every complainant will receive a personal phone call or letter as a follow-up.
If you have received a courtesy letter and need additional time to remedy the situation, please contact the Code Enforcer immediately; the City makes every attempt to ensure the property rights of both the complainant and the violator.
What happens if I receive an ordinance violation?
Property owners in violation of a City ordinance may receive a knock at their door or a courtesy (form) letter in the mail detailing the violation with a time-line for correction.
If the property owner fails to remedy the violation, a Notice of Violation will be issued.
Failure to pay the Notice of Violation and remedy the situation will result in a Civil Infraction being issued and forwarded to the 63rd District Court, who will then issue a court date.
Department of Public Works FAQ
How do I report a water or sewer problem?
If you believe you have a sewer plug, call the DPW immediately at (616) 696-1330, ext. 108,
The DPW will check the main and possibly save you the expense of calling a plumber.
If you develop a water or sewer problem after normal working hours and you believe it may be a problem with the City’s line(s), please call (616) 696-1330. Be prepared to write down the pager # of the DPW personnel on duty. Hang up, call the pager #, and enter the telephone number where you can be reached. Your call should be returned immediately.
How do I report a street light outage?
Is the street light in front of your house burned out… or flickering? If you notice an outage, please report it to Consumers Energy.
They have a convenient on-line form to submit street light outages; you can also call their toll-free number at 800-477-5050.
Let’s keep our neighborhoods safe and well lit!
How do I pay my property taxes?
By Credit Card
The City of Cedar Springs takes credit card payments at the front counter. We also accept credit card payments online at the City of Cedar Springs Database. Both options are safe and secure.
However, there is a convenience fee to pay by credit card. This fee does not go to the City; but rather to Point and Pay Electronic Payment Solutions for processing the payment. Normally a vendor would absorb the administration cost of credit card payments; but by law, the City is not allowed to absorb these costs or pass them onto the taxpayers as a whole. The City continues to accept cash and check at no additional charge.
Property tax processing fees are 3% of the total bill. Processing fees for water and sewer bills and other payments are $3.00 per $100.00.
You may mail a check to the City, come on in with your payment during open hours, or drop off your payment in our box (located by the front door of City Hall) when the offices are closed.
How do I license my dog?
The City does not license dogs here – you may do so by contacting your local veterinarian or by contact the offices at Kent County, Michigan – information here: https://www.accesskent.com/DogLicense
How do I contact the Sheriff Department?
For emergencies ONLY – call 9-1-1
For non-emergencies. contact 616-696-1311
Sgt. Jason Kelley with the Kent County Sheriff Department has been assigned to the Cedar Springs office. He may be reached at:
- 616.696.1330, Ext. 308
- Email at Jason.Kelley @ KentCountymi.gov
How do I file a police report?
Citizens can call 616-696-1311 to file a report or speak with a deputy.
Citizens are also able to file a police report online by visiting: www.kcsdonline.com
There are several different incident types that can be entered online. Please just follow the simple directions provided on the website.
How can I obtain an accident report?
All police records services can be obtained by visiting Kent County Sheriff’s Department at the following locations:
KCSD Main Office
701 Ball Ave NE
Grand Rapids, MI 49503
M-F 8 a.m. – 4:30 p.m.
KCSD North Sector Office
790 17 Mile Road NW
Kent City, MI 49330
Thursday and Friday, 8:30 – 4:30 p.m.
KCSD South Sector Office
8557 Kalamazoo Ave SE
Caledonia, MI 49316
Monday and Tuesday, 8:30 a.m. – 4:30 p.m.
These services include, but are not limited to:
- Police Reports (active cases are not released)
- Freedom of Information Requests
- Gun Permits
- Sex Offender Registry
Once there, click on “Accident Report” and follow the simple directions provided.